![]() Normal Change is the most generalized change model. For example, updating antivirus definition on regular basis, request for password reset. This Standard Change type or Standard Change model is used for pre-authorized repetitive, low risk and well-tested changes.Īs defined in ITIL V3, these are regular changes for which the support team doesn’t require to seek for explicit change approvals. And It frequently interacts with Configuration Management Database (CMDB), which is technically the fundamental component of this process.Īpart from that, it also coordinates with other service management processes like Incident Management and Problem Management in case they need to implement changes to solve any critical issue.Ĭhange Management process also works in parallel with Release and Deployment Management to keep track of changes made between two consequent release changes. ITIL Change Management Process is tightly bound with “ Service Asset and Configuration Management” process. It guides an organization to optimize the use of resources, business process, budget allocations, or other modes of operation, by making significant changes to them. ![]() ![]() Change Management (CM) is one of the main processes under Service Transition Module of the ITIL best practice framework.Īs defined in ITIL V3, Change Management process describes all of the approaches for making organizational changes. ![]()
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